we give 10 days free return window for most of our products except some products like laptop body, screen and other products. For first 10 days after the delivery date, if the item gets defect then we will arrange a pickup from you if we have return pickup service in your area otherwise you need to send back to our address through courier and the return charges will be reimbursed to you. After 10 days you have to courier the item back to us by your own. The return charges will not be reimbursed in this case only the item actual amount will be eligible for refund. After 10 days anything happens and you need to claim warranty then you have to send the item to our address through courier at your own cost, for more information you can contact us at info@wistar.in

We have a QC team who tests your ordered products to make sure they are functioning correctly before they are packed and sent to you. In addition to the normal quality assurance checks, all the goods have passed in the factory line.

Wistar Standard Return Policies are only applicable to the products purchased by you directly from Wistar website. All products can be requested for Return Merchandise Authorization within return window period. Customer need to send an email to info@wistar.in for returns mentioning the order number in subject and the brief about the issue in the item purchased in the body of the email.

In case the customers gets an empty box (which never sent empty by us) but still the customers wants to claim the empty box order, then it must be claimed within 1 hour of the parcel received, after that we would not be responsbile. It must be informed by mail at (info@wistar.in) with outer images of the box and inside the box. Failure to submit this will not approve your claim.